​​Privacy Policy

Effective Date: November 21, 2024

At Jefferson Counseling, we value and respect the privacy of our clients. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We collect personal information to provide counseling services and ensure the highest quality care. The information we may collect includes:
Personal Information: Your name, phone number, email address, date of birth, and emergency contact details.
Health Information: Medical history, mental health history, treatment plans, notes from sessions, and any other information relevant to your care.
Payment Information: Billing address, credit card information, or other payment methods.
Demographic Information: Gender, marital status, employment details, and any other information that may be relevant to your counseling services.

2. How We Use Your Information
We use your personal and health information for the following purposes:
To provide and manage counseling and therapy services.
To communicate with you about appointments, billing, and other important information.
To improve the quality of our services.
To comply with legal and regulatory requirements, such as reporting certain health information when required by law.

3. How We Protect Your Information
We implement a variety of security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, electronic, and procedural safeguards, such as:
Secure storage of records, both electronically and in physical form.
Encryption of sensitive data during electronic transmission.
Restricted access to records by authorized personnel only.
Ongoing employee training regarding privacy and confidentiality.


4. Sharing Your Information
We will not share your personal or health information with third parties without your consent, except in the following circumstances:
With your healthcare providers (with your consent), to ensure coordinated care.
For billing and payment purposes, we may share information with third-party payment processors.
For legal compliance, when required by law (e.g., court orders, subpoenas) or to protect our rights and safety, or the rights and safety of others.
In emergencies, when necessary to protect your health and safety or the safety of others.

5. Your Rights and Choices
You have the following rights regarding your personal and health information:
Access: You have the right to request copies of the personal and health information we maintain about you.
Correction: If you believe any information we hold about you is incorrect or incomplete, you may request corrections.
Confidentiality: You can ask us to limit the sharing of your information with certain individuals or organizations.
Withdrawal of Consent: You may withdraw consent for the sharing of your information at any time, except where required by law.

To exercise these rights, please contact us using the contact information below.

6. Data Retention
We will retain your personal and health information for as long as needed to provide services to you, comply with legal requirements, and resolve disputes. Once no longer needed, your information will be securely destroyed.

7. Use of Cookies and Tracking Technologies
We may use cookies or similar technologies on our website to enhance your user experience. These technologies collect information about how you interact with our site, but they do not capture personally identifiable information without your consent.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates to this policy will be posted on our website, and the updated policy will be effective immediately upon posting.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:

Jefferson Counseling
745 Lee Street, Jefferson, Ga 30549
770-286-0120
jeffersoncounseling@outlook.com
jeffersoncounseling.org

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.